Frequently Asked Questions

Starting an order is easy! Click the Start your order button on any product or bundle page.

Production is about 20-25 business days from start to ship. We start production when we have all order information complete.

A team store is our way to collect all of your player's order information, simplifying the process with no spreadsheets or cash handling.

We work with you to help figure out what you want to purchase and how you'd like to design it.

No problem! Our talented team of designers will help bring your designs to life with any input you provide.

You pay a $20/sample fully refundable deposit. Once samples are returned, we refund the deposit.

A collaboration store is a way for teams, events, and organizations to offer their products and fundraise.

Teams receive 20% of the sale.

Teams get paid at the end of their collaboration store period.

Team orders ship to 1 location for free, but individual player orders have associated shipping costs.

All products are custom and made to order, so we do not offer returns or exchanges.

If we made a mistake, we will remake your item at no charge.